Privacy Policy
INTRODUCTION
Welcome to the directprint.io privacy notice. youmebee Limited (trading as directprint.io) respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit our website and use our Print Management Service and tell you about your privacy rights and how the law protects you. This privacy notice is provided in a layered format so you can click through to the specific areas set out below. Please also use the Glossary to understand the meaning of some of the terms used in this privacy notice.
PURPOSE OF THIS PRIVACY NOTICE
This privacy notice aims to give you information on how youmebee Limited (trading as directprint.io) collects and processes your personal data through your use of this website and Print Management Service, including any data you may provide through this website or Print Management Service when you sign up to our newsletter, subscribe to the Print Management Service or take part in a competition.
This website is not intended for children and we do not knowingly collect data relating to children.
The directprint.io Print Management Service is designed to be used in schools and enterprises and therefore collects data on an individual’s print activity. In this case, your system Administrator is responsible for the use of this software on behalf of your organization (school/enterprise).
You must read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.
CONTROLLER
youmebee Limited (trading as directprint.io) is the controller and responsible for your personal data (collectively referred to as directprint.io, “we”, “us” or “our” in this privacy notice).
We have appointed a data protection officer (DPO) who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the DPO using the details set out below.
CONTACT DETAILS
Full name of legal entity: Youmebee Limited t/a directprint.io
Email address: help@directprint.io
Postal address: The Gate, Keppoch Street, Cardiff, UK, CF24 3JW
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
CHANGES TO THE PRIVACY NOTICE AND YOUR DUTY TO INFORM US OF CHANGES
This version was last updated according to the title and date sub-title of this document.
The personal data we hold about you must be accurate and current. Please keep us informed if your personal data changes during your relationship with us.
THIRD-PARTY LINKS
This website and Print Management Service may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
THE DATA WE COLLECT ABOUT YOU
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:
- Identity Data includes first name, last name, username, or similar identifier, organization.
- Contact Data includes address, email address, and telephone numbers.
- Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
- Technical Data includes internet protocol (IP) address, your login data, browser type, and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website and Print Management Service.
- Profile Data includes your username and password, purchases, or orders made by you, your identity, feedback, and survey responses.
- Usage Data includes information about how you use our website and Print Management Service products and services.
- Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
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We also collect, use, and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offenses.
IF YOU FAIL TO PROVIDE PERSONAL DATA
Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
HOW IS YOUR PERSONAL DATA COLLECTED?
We use different methods to collect data from and about you including through:
- Direct interactions. You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:
- apply for our products or services;
- create an account on our website and Print Management Service;
- subscribe to our service or publications;
- request marketing to be sent to you;
- enter a competition, promotion or survey; or
- give us some feedback.
- Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies. Please see our cookie policy for further details.
- Third parties or publicly available sources. We may receive personal data about you from various third parties as set out below:
- Technical Data from the following parties:
- Collection of data via 3rd party event attendance systems (e.g. show badge scanner)
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(a) analytics providers such as Google based outside the EU;
(b) information providers PayPal.
(c) Contact, Financial and Transaction Data from providers of technical, payment, and delivery services PayPal based outside the EU.
HOW WE USE YOUR PERSONAL DATA
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Where we need to perform the contract we are about to enter into or have entered into with you.
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Where we need to comply with a legal or regulatory obligation. Generally, we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.
PURPOSES FOR WHICH WE WILL USE YOUR PERSONAL DATA
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out below.
Purpose/Actitity: To register you as a new customer. Type of data: (a) Identity (b) Contact. Lawful basis for processing including basis of legitimate interest: Performance of a contract with you.
Purpose/Actitity: To process and deliver your order including: (a) Manage payments, fees, and charges (b) Collect and recover money owed to us. Type of data: (a) Identity (b) Contact (c( financial (d) Transaction (e) Marketing and Communications. Lawful basis for processing including basis of legitimate interest: (a) Performance of a contract with you (b) Necessary for our legitimate interests (to recover date due to us)
Purpose/Activity: To deliver service to end-users that you (as a systems administrator) deem necessary. Type of data: (a) Print activity (b) End-user identity. Lawful basis for processing including basis of legitimate interest: To provide you (as a systems administrator) with information about print activity within your network/system.
Purpose/Activity: To manage our relationship with you which will include: (a) Notifying you about changes to our terms or privacy policy (b) Asking you to leave a review or take a survey. Type of data: (a) Identity (b) Contact (c) Profile (d) Marketing and communications. Lawful basis for processing including basis of legitimate interest: (a) Performance of contract with you (b) Necessary to comply with a legal obligation (c) Necessary for our legitimate interests (to keep our records updated and to study how customers use products/services)
Purpose/Activity: To enable you to partake in a prize draw, competition, or complete a survey. Type of data: (a) identity (b) Contact (c) Usage (d) Marketing and communications. Lawful basis for processing including basis of legitimate interest: (a) Performance of a contract with you (b) Necessary for our legitimate interests (to study how customers use our producs/services, to develop them and grow our business)
Purpose/Activity: To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data). Type of data: (a) Identity (b) Contact (c) Technical. Lawful basis for processing including basis of legitimate interest: (a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the contact of a business reorganization or group restructuring exercise) (b) Necessary to comply with a legal obligation.
Purpose/Activity: To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you. Type of data: (a) Identity (b) Contact (c) Profile (d) Usage (e) Marketing and Communications (f) Technical. Lawful basis for processing including basis of legitimate interest: Necessary for our legitimate interests (to study how customers use our product/services, to develop them, to grow our business, and to inform our marketing strategy)